Shipping Policy

At Ziferoms, we are committed to delivering your orders in a timely and efficient manner. This Shipping & Delivery Policy outlines the terms related to order processing, shipping, and delivery.

1. Order Processing Time

  • All orders are processed within 1–3 business days after order confirmation

  • Orders are not processed on Sundays or public holidays

  • During high-demand periods (sales/offers), processing time may be slightly extended

2. Shipping Time

  • Standard delivery time is 3–7 business days across India

  • Delivery timelines may vary depending on your location and courier service availability

  • Remote or rural areas may require additional time

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout

  • We may offer free shipping on selected products, locations, or promotional offers

  • Any additional charges such as COD (if applicable) will be clearly mentioned before placing the order

4. Order Tracking

  • Once your order is shipped, you will receive a tracking ID via SMS or email

  • You can track your shipment status through the provided tracking link

5. Delivery Issues

In case of delivery-related issues:

  • If the delivery is delayed beyond expected timelines, please contact us

  • If the address provided is incorrect or incomplete, delivery may fail

  • Ziferoms is not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances

6. Failed Delivery Attempts

  • Courier partners may attempt delivery 2–3 times

  • If delivery fails due to unavailability of the customer, the order may be returned to us

  • Re-shipping charges may apply in such cases

7. Damaged Package on Delivery

  • If you receive a package that appears damaged or tampered with, do not accept it

  • Inform us immediately with photos or videos for quick resolution

8. Service Availability

  • We currently ship across India

  • For international shipping, please contact us before placing the order

9. Contact Us

For any shipping or delivery-related queries, please contact us:

Ziferoms
Address: Gopalpur Gali Number 15, New Delhi, 110009
Phone: 9661168683
Email: shopifyziferoms26@gmail.com