At Ziferoms, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

a) Personal Information

• Full name

• Email address

• Mobile number

• Shipping address

• Billing address

• Order details

• Any information shared through contact forms, support requests, or account registration

b) Payment Information

When you make a purchase, your payment is processed through secure third-party payment service providers. We do not store your full debit card, credit card, UPI, or banking details on our servers.

c) Technical Information

We may automatically collect certain technical data, such as:

• IP address

• Browser type

• Device information

• Pages visited on our website

• Date and time of visit

• Referral source

• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders

• To deliver products to your address

• To send order confirmations, shipping updates, and service-related notifications

• To respond to your queries and customer support requests

• To improve our website, products, and user experience

• To detect and prevent fraud, abuse, or unauthorized transactions

• To comply with legal and regulatory obligations

• To send promotional offers, discounts, or new product updates, only where permitted

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

However, we may share your information with trusted third parties only when necessary for business operations, such as:

• Order processing and payment processing partners

• Shipping and logistics service providers

• Website hosting and technical support providers

• Marketing, analytics, and communication service providers

• Government or legal authorities, when required by law

These third parties are only given the information necessary to perform their services and are expected to keep your information secure.

4. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, loss, disclosure, or alteration.

While we take all practical precautions, no internet transmission or electronic storage system can be guaranteed to be 100% secure. Therefore, users are advised to use the website responsibly and keep their account and device information secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, remember user preferences, analyze website traffic, and improve functionality.

You may choose to disable cookies through your browser settings, but some features of the website may not function properly if cookies are disabled.

6. Order Communication

By placing an order or submitting your details on our website, you agree that we may contact you through email, phone, SMS, or other communication channels for:

• Order confirmation

• Shipment updates

• Customer service support

• Return or refund related communication

• Important account or policy updates

Promotional communication may be sent only where applicable, and you may opt out at any time.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill orders and customer service obligations

• Maintain transaction records

• Resolve disputes

• Comply with tax, legal, and regulatory requirements

• Enforce our policies and business practices

Once the information is no longer required, it is securely deleted or anonymized where feasible.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your data, subject to legal obligations

• Withdraw consent for marketing communications

• Raise concerns regarding misuse of your personal information

To exercise any of these rights, you may contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites or services. Once you leave our website and visit a third-party platform, we are not responsible for the privacy practices, content, or policies of those external websites. Users are advised to review the privacy policies of such third-party platforms separately.

10. Children’s Privacy

Our website is not intended for use by children below the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from minors. If we become aware that such data has been submitted, we will take reasonable steps to delete it.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, operational requirements, or legal obligations. Updated versions will be posted on this page with the revised effective date.

Users are encouraged to review this page periodically to stay informed.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:

Ziferoms
Address: Gopalpur Gali Number 15, New Delhi, 110009
Phone: 9661168683
Email: shopifyziferoms26@gmail.com